Shipping & Returns
SHIPPING POLICY
At Kidabies, we are committed to delivering your order as quickly and safely as possible.
We proudly ship to customers in multiple countries. Shipping costs and estimated delivery times are calculated during checkout based on your location and selected shipping method.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information, allowing you to monitor your package every step of the way.
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, holidays, or carrier delays that are beyond our control.
Customers are responsible for providing accurate shipping information. Kidabies is not responsible for delays or additional costs resulting from incorrect or incomplete shipping addresses.
RETURN & REFUNDS
Your satisfaction is important to us.
If you receive a damaged, defective, or incorrect item, please contact our customer support team as soon as possible. We will work with you to resolve the issue promptly.
To be eligible for a return, items must be:
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Unused and in their original condition.
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Returned in the original packaging, whenever possible.
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Accompanied by proof of purchase.
After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued using the original payment method. Processing times may vary depending on your payment provider.